As an IT technical support officer, you will monitor and maintain the computer systems and networks of our clients organisations.
You will be installing and configuring computer systems, diagnosing hardware and software faults and solving technical and applications problems, either over the phone or in person. Ensures the correct running and maintenance of our clients IT systems.
B.Sc, HND, & M.Sc
Not less than 2 years
Feb 29, 2020
- You’ll be responsible for the smooth running of computer systems and ensuring that clients get maximum benefits from them.
- You’ll install and configure computer hardware operating systems and applications
- Monitor and maintain computer systems and networks
- Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues troubleshoot system and network problems, diagnosing and solving hardware or software faults
- Replace parts as required
- Provide support, including procedural documentation and relevant reports
- follow diagrams and written instructions to repair a fault or set up a system
- Support the roll-out of new applications
- Set up new users’ accounts and profiles and deal with password issues
- Respond within agreed time limits to call-outs work continuously on a task until completion (or referral to third parties, if appropriate)
- Prioritise and manage many open cases at one time
- Rapidly establish a good working relationship with customers and other professionals
- Conduct electrical safety checks on computer equipment.
We are digital IT solutions company that competes in the highly competitive digital IT solutions industry not only in the Nigeria market, but also in the global market. At Ebenet Technologies Solution, we offer robust digital marketing and IT services to both corporate organization and individuals.
Our vision is to build a high quality and world class digital IT solution company whose services and brand will not only be accepted in Nigeria, but also in other part of the world.
Our mission is to provide businesses, individuals and non-profit organizations professional, innovative, highly creative and reliable result oriented digital IT solutions services and other related advisory and consulting services that will assist them in promoting their brands and reaching out to a wide range of potential customers all over the globe.
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